easy86 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.
This Privacy Policy ("Policy") describes how easy86 ("easy86", "we", "us", "our") collects, processes, stores, and discloses personal data in connection with the operation of the easy86 website, mobile interface, and all associated gaming services (the "Platform").
By registering an account or using the easy86 Platform, you acknowledge that you have read and understood this Policy. If you do not agree to the terms of this Policy, please do not register or continue to use the easy86 Platform.
This Policy should be read together with the easy86 Terms & Conditions and the Responsible Gaming Policy, each of which forms part of the overall agreement governing your use of easy86.
easy86 acts as the data controller in respect of personal data collected from members and visitors through the Platform. As data controller, easy86 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection legislation, including obligations arising under easy86's international gaming licence.
For all data-related queries, please contact the easy86 Data Protection team at [email protected].
easy86 collects personal data in the following categories:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Registration form; KYC verification documents |
| Contact Data | Email address, phone number, residential address | Registration form; account settings |
| Financial Data | Bank account details, e-wallet identifiers (Touch n Go, Boost), transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system, session logs | Automatically via Platform access |
| Usage Data | Games played, bet history, session duration, pages visited on easy86 | Automatically during Platform use |
| Communications Data | Support chat transcripts, email correspondence with easy86 | Customer support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cooling-off records | Member-initiated account settings; regulatory obligations |
easy86 does not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, or health data, except where self-reported as part of a responsible gaming self-assessment and only to the extent necessary to provide appropriate support tools.
easy86 uses personal data for the following purposes:
easy86 processes your personal data on the following legal bases:
easy86 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit easy86.
easy86 uses the following categories of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect your ability to use some features of the easy86 Platform.
easy86 does not sell your personal data to third parties. easy86 may share your personal data with the following categories of recipients:
All third parties with whom easy86 shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than that specified by easy86.
As an internationally licensed platform, easy86 may transfer personal data to service providers or regulatory bodies located outside of Malaysia. Where such transfers occur, easy86 ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent data protection arrangements — to protect the security and integrity of your personal data consistent with the standards required under easy86's gaming licence.
easy86 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account relationship and for the following minimum periods thereafter:
When data is no longer required for any applicable purpose or legal obligation, easy86 securely destroys it in accordance with its data deletion procedures.
Subject to applicable law and regulatory exceptions, you have the following rights in respect of your personal data held by easy86:
To exercise any of the above rights, please contact easy86 at [email protected]. easy86 will respond to data rights requests within thirty (30) days of receipt, subject to identity verification requirements.
easy86 implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While easy86 takes all reasonable precautions to protect your data, no method of internet transmission or electronic storage is completely secure. Members are encouraged to use strong passwords and enable two-factor authentication on their easy86 accounts.
The easy86 Platform is strictly intended for adults aged 21 years and over. 21+ easy86 does not knowingly collect personal data from individuals under the age of 21. If easy86 becomes aware that a minor has registered an account or provided personal data, the account will be immediately closed, all data will be deleted, and any deposits will be returned where lawfully permissible.
If you believe that a minor has registered on easy86, please notify the support team at [email protected] immediately.
easy86 may send you promotional emails, SMS messages, or in-Platform notifications about bonuses, new games, and Platform features, where you have provided your consent to receive such communications at registration or subsequently through your account settings.
You may opt out of marketing communications at any time by:
Please note that opting out of marketing communications does not affect the sending of service-related messages — such as account verification, transaction confirmations, and security alerts — which are essential to the operation of your easy86 account.
Members who have activated a responsible gaming self-exclusion will be automatically removed from all easy86 marketing lists for the duration of the exclusion period.
easy86 reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, regulatory requirements, or Platform features. Where changes are material, easy86 will notify registered members via the email address associated with their account or via a prominent notice on the Platform, with at least seven (7) days' notice prior to the changes taking effect.
The current version of this Policy is always available on this page. The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the easy86 Platform following the effective date of any update constitutes acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by easy86, please contact:
easy86 will acknowledge data protection enquiries within two (2) business days and aim to resolve them within thirty (30) days. If you are not satisfied with easy86's response, you may have the right to lodge a complaint with the relevant supervisory authority under your licensing jurisdiction.
All data exchanged between your device and easy86 is encrypted using industry-standard 256-bit SSL/TLS. Your login credentials and financial information are never transmitted in plain text.
Internal access to easy86 member data is restricted on a need-to-know basis. Staff cannot access payment credentials or government ID data without authorisation and audit logging.
Sensitive personal and financial data stored by easy86 is encrypted at rest. Backup systems maintain the same encryption standards as the primary data infrastructure.
easy86 does not sell your personal data to third parties under any circumstances. Data shared with service providers is bound by strict contractual data processing agreements.
You can request access, correction, deletion, or portability of your easy86 data at any time. Requests are processed within 30 days as required under applicable data protection standards.
easy86 only sends promotional communications with your explicit consent. You can opt out at any time — every marketing email contains an unsubscribe link that works immediately.
Our support team is available 24/7 to help with any privacy-related queries. You can also review our Terms & Conditions and Responsible Gaming pages for the full platform ruleset.
21+ Only. Gambling should be for entertainment. Please play responsibly.